Using (visiting or ordering products) site, you agree to these terms and conditions. For use in good conditions of the site we recommend you carefully read the terms and conditions of use. SC VAPO IMPEX SRL reserves the right to make changes without prior notice provisions.
About SC VAPO IMPEX SRL is not responsible for and can not be held responsible for damages incurred in using any product purchased through the information on this site. About SC VAPO IMPEX SRL tries to present as complete as possible marketed products (photos, features, price), but does not guarantee that their description or other content of this site is accurate, complete or error-free update. Products supplied may differ from pictures on the site in any way due to changing characteristics or design by the manufacturers without notice to them.
Any compatibility issues between components purchased using this site and the information that you own or are about to purchase from other sources not subject to liability SC VAPO IMPEX SRL.
In the service, you agree to provide true, accurate, current and complete information about yourself, such as those specified in the user registration section and agree to provide this information correctly and completely. In case we believe that this obligation is respected by you, we reserve the right to block access to specified or indefinite period, to use the service without notice.
With a membership you will be asked to choose a username (email address) and password. You are responsible for (a) the safekeeping of password as a member of this site, any activity performed under your user name is entirely your responsibility. You agree to notify us immediately of any loss of password or sign of unauthorized activity under your username.
Commercial Guarantee for products and parts sold on our site for 30 days
The returning and sending costs of products belongs to customers .
Commercial warranty is provided for all products sold by our company, except consumables: cartridges, liquid etc.
No warranty is given for damages arising from the use of refilled cartridges.
Also, the guarantee is granted to products which, according to our specialists reasons in writing, is damaged due to handling or careless operation (mechanical shock, electrical, thermal, high impurities, high humidity conditions, foreign objects or liquids inside the equipment , placing in positions other than those described in the user manual, etc.), unauthorized interference on equipment, improper installation, accidents of any kind, for use in circumstances inconsistent with instructions for use, operation beyond the load provided by the manufacturer.
Normal mechanical wear is not covered by this warranty.
www.ecig-vapo.com reserves the right to make any changes to these provisions and any changes www.ecig-vapo.com site, structure or any other changes that could affect the site without requiring a notice to users, in this respect.
Warranties on items such as atomizers and cartomizers are “dead on arrival”. Due to the nature of these items and the semi disposable association we cannot offer a long warranty on these items.When you receive them it is up to you to test them all to ensure they work and notify us within 48 hours via the returns email address (and send back item within 7days), if you have received a dead on arrival item so we can provide a replacement.
Please note if a refund is required the product must be returned in an unused state and any sealed items must not have the seal broken. We offer a 30 day replacement warranty on batteries , and 6 months replacement warranty on chargers . Please contact us via email only if you wish to submit a return request. Please provide as much information as possible so that we can deal with your query as quickly as possible.
Please note we process returns once per week when received/approved. Please be patient as we endeavour to deal with all returned goods within 7 days.